Here at Gold Autoworks, we are well aware of how traumatic it is to be in a road collision. Whether it is a small dent or a serious crash, the hours in the immediate aftermath may be a series of perplexing and alarming moments. That is why we do not merely insist on high-quality car repairs but also guide our customers what to do immediately after an accident. With several years of combined experience in repair and guidance in car insurance in Singapore claims, we ensure that drivers are given the service that they deserve. Besides our trusted repair services, we even provide great car servicing deals to keep your vehicle road-ready and safe.

Step 1: Keep Your Calm and Be Safe
The very first and foremost necessary things to do in case of a road accident are to keep calm. We always recommend our customers to check injuries, switch on their hazard lights and be certain if each one present is safe. If required, summon emergency services immediately. Staying calm will enable you to make sound decisions and act responsibly.
From Gold Autoworks, our services involve taking care of you after the immediate issues of safety are addressed. We will offer tow service and professional guidance on the best course of actions to avoid leaving you stranded.
Step 2: Document the Car Accident
Correct documentation will come in handy in the long run, particularly while making an insurance claim following a car crash. Photograph evidence of the vehicles, damage, and site of collision clearly. Record the date, time, and place. These are important factors while insurance firms consider claims.
We’ve worked with countless clients who felt overwhelmed by this process and our professional staff has always been pleased to guide them. By choosing to come to Gold Autoworks, you’re not just choosing a car repair shop, you’re choosing an honest and trusted ally well-versed in vehicles and forms.
Step 3: Exchange Vital Information

As a result of a car accident, it is important to swap information with the other party. This comprises name, contact number, NRIC/FIN, and license plate. For witnesses, it’s best to capture their information too. With the correct information in place, it is easier to make a car accident insurance claim and there are no misunderstandings in the long run.
Back at Gold Autoworks, we are typically able to help the customer through this. We get all of their information and form the correct report to their insurance company.
Step 4: Report the Accident
In Singapore, accidents should be reported within 24 hours or on the worker’s next working day. Even if the accident seems trivial, non-reporting may impact on your car crash insurance claim. If it results in injuries, damage to government property or usage of foreign registered vehicles, then a report to the police will be required.
Our team has years of experience handling such cases. We are well aware of the right procedures and will be happy to take you through it step by step so that the report is properly filed. This will not only safeguard you legally but will expedite and simplify the claim process.
Step 5: Getting Technical Help in Repairs
Once the papers and reports are completed, then the issue at hand is your car. As a professional garage, we undertake any and all repair from slight dents to exhaustive structure repair in case of an on-road crash. Our skilled mechanics utilize advanced methods and technology to bring cars back to their best condition.
Apart from repair works, we even provide regular servicing and best car service offers to ensure that your car is always performing at optimum levels. Preventive service is equally important as repair service and we make it possible for our customers to always have an economical choice at their fingertips.
Step 6: Selecting the Top Workshop

Not every workshop offers the same level of service. At Gold Autoworks, we are proud to be more than a repair shop. As a reliable partner to motorists in need of professional assistance following a car accident, we cover it all. From helping to tow a car to walking customers through a car accident insurance claim, we cover it all to ensure the experience is less stressful.
And we’re proud to clear prices. Our customers are totally clear on what they’re getting and what they’re paying, and with our competitive service deals on cars, they always get great value.
Why Choose Gold Autoworks
This is why drivers are so confident in leaving it to us in accidents and in repairs:
- Long-standing Experience: Years of road accidents and insurance claims experience.
- Professional Team: Skilled techs dedicated to excellence.
- Comprehensive Solutions: From paperwork assistance to complete repairs.
- Affordable Packages: Standard car servicing offers that bring value and reliability.
- Customer Support: Welcoming staff personnel to direct customers through each process.
Final Thoughts
A road accident can be unsettling, but knowing what to do can make all the difference. With Gold Autoworks, experience, expertise and empathy come together in helping motorists navigate the immediate and long term consequences of a motor vehicle crash. From helping to get the money into your car insurance after a smash to providing exceptional repairs and servicing, we are here to help at every turn. With our competitive servicing offers, we make sure your vehicle not only recovers from the accident but stays in excellent condition for the road ahead.
Gold Autoworks — Your Reliable Car Servicing Specialist in Singapore and Auto Repair with Insurance Assistance.



