Car Insurance Claim

Had a car accident? Claim insurance now.

Oh no despite your best efforts, an unfortunate incident happened! We understand that you might be stressed out and sad about it and we don’t want you to worry any further. Contact us at 6264 0995. We will be there within 20 minutes to take care of the situation.

Meanwhile, read and follow the following instructions-

How to make a car insurance claim in Singapore

Although it is easily preventable, sometimes accidents just happen. And when it does (touch wood), with your heart beating fast and adrenaline pulsating, you might not have a clear, level head to think straight and act accordingly. Keep calm, you can manage the situation and prevent the unfortunate from becoming worse. This article would be detailing all the necessary steps you should take and all the important points on handling a car accident, what to do and what not to do to better manage the stressful situation. It would also include information on car insurance in Singapore, how to claim car insurance and if you should make a claim on your car insurance.

how to make a car insurance claim in singapore

Step 1: Assess the situation and ensure safety first

take pictures after car accident

Call for an ambulance (995) and the police (999) immediately if there are any injuries and vehicles should not be removed unless it is to evacuate the injured. If the accident involves an injured pedestrian or cyclist, a government vehicle or property, vehicles not registered in Singapore or a hit-and-run, you are required to call the police. For non-injury accidents, make sure that the involved vehicles are not obstructing any traffic. Move to the side of the road or a safe area, turn off the engine and switch on the hazard warning lights.

Step 2: Document evidence

Man agent Filling Insurance Form Near Damaged and examining Car, Traffic Accident and insurance concept

Take photos of the damages as documented evidence of the accident. Focus on the damage as well as capture the accident scene and surrounding details including lane markings as well as skid marks. Make sure the photos of the damages to vehicles include the collision and the licence plates of the vehicles involved. It is also crucial to jot down and exchange information of other drivers as well as passengers, pedestrians or witnesses who are involved. Information such as full name, NRIC, contact details, home address as well as insurance details are crucial if you wish to make a car insurance claim against the parties involved.

Step 3: Contact your insurance company

call car insurance company in singapore

You should keep the number of your car insurance agent, or the workshop you have been dealing with, handy for these unfortunate incidents. Call the 24-hour insurance hotline at the scene of the accident to inquire what should be done and how to claim car insurance after an accident. Different insurers will have different methods of making the car insurance claim. If the accident does not involve others and was just a momentary lapse of concentration or a mishandling, you should weigh out and compare the No Claim Discount to the cost of the damage and the amount liable from car insurance claim. It is your call to make whether it is worth to claim your car insurance at the expense of losing your No Claim Discount and paying bigger premiums next year.

Step 4: Fix your car and claim car insurance in one go!

Car Serviced

Gold Autoworks is here to assist in accident services from reporting and repairing to helping you with the question of how to claim car insurance after an accident for all types of motor vehicles. The specialists at Gold Autoworks are well-equipped with the know-how to advise and answer your queries on how to claim car insurance. Gold Autoworks offer full consultation and assistance in third party claims. They have 24-hour towing services to their workshop on standby and even provide a courtesy car to ease your already inconvenient situation. Their experienced teams stand behind their quality workmanship, offering six months of warranty on all of their repair work. Gold Autoworks is committed to giving the gold standard in service. Their commitment is not limited to your vehicles only but also extends to you in the form of claims support service. Bid farewell to all the inconvenience and say hello to an easier, hassle-free experience during the claims support as the good people of Gold Autoworks will be more than willing and happy to handle the paperwork for you when it comes to insurance renewals. In the event of a misfortune or an accident, Gold Autoworks will send out a professional claims’ specialist to you within 20 minutes at the accident site to assist you further with all the processes and steps necessary for the claims application, complying and adhering to all the strict car claim framework.

 

We provide accident services from reporting, repairing to claims recovery for all types of car vehicles. Our specialists are well-equipped with the know-how to advise you in situations where claims are required.

Car Insurance Claim
  • Full consultation and assistance in third-party car claims
  • 24-hour towing service to our workshop
  • Courtesy car provided
  • Free collection and delivery services on request
  • 6-month warranty on repairs
  • Quality and workmanship
  • Strict compliance with car claim framework
  • Experienced team
Car Insurance Renewals

Hassle-free experience! Let us handle the car insurance paperwork for you.

What should you do if there is a car accident?

In the even of an accident, we are ready to help you in all matters of accident insurance.

Item No.

01. Take Note

Take down vehicle registration numbers and car insurance companies of the vehicles affected in the accident, including name, NRIC, address, and telephone numbers of the drivers, passengers, and witnesses

Item No.

02. Contact

With the information taken down, contact Gold Autoworks regarding the accident and provide us with the details including the time, location and position of vehicles during the accidents (ideally, with photographs).

Item No.

03. Service

Our professional claims specialist will be sent to you within 20 minutes at the accident site to assist you further with all the processes and steps necessary for the claim.

Warning : You are expected to make a police report within 24 hours if:

  1. Someone is injured and sent to the hospital.
  2. The accident involves a pedestrian or cyclist.
  3. One of the parties is a foreign registered vehicle or government car vehicle.
  4. Government property: Railings, Lamp post, Traffic signs, etc, is damaged in the accident.
  5. Third-party ‘hit-and-run’.